TerraSync in windows cannot delete folders error 0x80070185 cloud operation is unsuccessful

TerraSync is a cloud drive service application that helps users build their own private cloud drive services with their TNAS devices.
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rvescovi
Posts: 72
Joined: 12 Dec 2024, 01:14
Italy

TerraSync in windows cannot delete folders error 0x80070185 cloud operation is unsuccessful

Post by rvescovi »

Hi,

After installed TerraSync windows client and synchronized bidirectional, I'm able to create files and directories from windows file manager but when I try to delete any folders I receive a popup error: 0x80070185 cloud operation is unsuccessful.

Even renaming is not possible of previously successfully created folders.

TOS 6 577
TNAS PC for Windows v. 5.2.021

Thanks.
TMpzhen

Re: TerraSync in windows cannot delete folders error 0x80070185 cloud operation is unsuccessful

Post by TMpzhen »

Are you editing a cloud state folder on Windows?
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rvescovi
Posts: 72
Joined: 12 Dec 2024, 01:14
Italy

Re: TerraSync in windows cannot delete folders error 0x80070185 cloud operation is unsuccessful

Post by rvescovi »

No, I'm simply trying to delete a folder from Windows File Explorer. The folder is under TerraSync syncronization with the NAS.

I can create the folder but nor delete and neither renaming it.
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TMeric
TM Product Manager
Posts: 227
Joined: 03 Jul 2023, 11:01

Re: TerraSync in windows cannot delete folders error 0x80070185 cloud operation is unsuccessful

Post by TMeric »

The new versions of TerraSync 1.1.845 and TNAS PC 5.2.088 have been released. Please update to the latest versions and check if the issue persists. If you encounter any issues, feel free to contact us. Thank you.
To contact our team, please send email to following addresses, remember to replace (at) with @:

Technical team: support(at)terra-master.com(for technical support)
Service team: service(at)terra-master.com(for purchasing, return, replacement, RMA service)
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CodeHunter
Posts: 13
Joined: 20 Feb 2025, 16:03
Algeria

Re: TerraSync in windows cannot delete folders error 0x80070185 cloud operation is unsuccessful

Post by CodeHunter »

TMeric wrote: 06 Feb 2025, 11:52
Same problem here, but luckily the update issue’s all fixed now! Huge thanks for the help!
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