USB Copy failed, but which file and why?

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shadyabhi
Posts: 3
Joined: 07 Feb 2025, 01:36
United States of America

USB Copy failed, but which file and why?

Post by shadyabhi »

How do I know which file failed? There is nothing in UI or journalctl.


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TMzethar
TM Support
Posts: 2818
Joined: 27 Oct 2020, 16:43

Re: USB Copy failed, but which file and why?

Post by TMzethar »

Hi,
Generally speaking, you can find it in the log.
What is the information displayed in the log?
This task seems to only have one file, why can't it be found? Do you have any other relevant information to provide us with to understand the situation?
To contact our team, please send email to following addresses, remember to replace (at) with @:
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shadyabhi
Posts: 3
Joined: 07 Feb 2025, 01:36
United States of America

Re: USB Copy failed, but which file and why?

Post by shadyabhi »

Cam you confirm the log i Should check?
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TMzethar
TM Support
Posts: 2818
Joined: 27 Oct 2020, 16:43

Re: USB Copy failed, but which file and why?

Post by TMzethar »

You can check the logs here. When you hover over "Event", you can see the path of the file.
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To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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