TOS broke when leaving USB external plugged in
TOS broke when leaving USB external plugged in
I have a USB external plugged into my NAS that I leave plugged for backups. TOS froze up and the only way I could fix it was to reinstall everything. This happen to anyone else?
Re: TOS broke when leaving USB external plugged in
NAS model, Tos Version??
F5-221 TOS7.0.0777 - 4x4TB (Ironwolf) Traid
F2-424 TOS7.0.0777 - 2x500GB nvme (P3) Traid, 2x6TB HDD (HGST) Traid
F2-221 TOS7.0.0777 - 1x3TB Ext4, 1x4TB Btrfs
F2-425+ TOS7.0.0777 - 2x500GB nvme (P3) Traid, 2x6TB HDD (EXOS) Traid
F2-424 TOS7.0.0777 - 2x500GB nvme (P3) Traid, 2x6TB HDD (HGST) Traid
F2-221 TOS7.0.0777 - 1x3TB Ext4, 1x4TB Btrfs
F2-425+ TOS7.0.0777 - 2x500GB nvme (P3) Traid, 2x6TB HDD (EXOS) Traid
Re: TOS broke when leaving USB external plugged in
F5-221 and I do not remember the TOS version when it happen. MIGHT have been 4 but I am not sure. Sorry I MEANT to say this happened about 2-3 years ago. I have since plugged that external into a Windows computer as I don't trust this to not happen again.
Re: TOS broke when leaving USB external plugged in
I am hoping to plug it back into the NAS for backups and eliminate the Windows computer but I have concerns with TOS breaking again. I have about 15 dockers that I would not want to lose.
Re: TOS broke when leaving USB external plugged in
It is recommended that you format the hard drive and reinstall the TOS5.1.145 system. For specific operations, please refer to this link: viewtopic.php?t=423
The TOS system will generally not damage the data when plugged into an external USB, but it is recommended that you make other backups of the data.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Re: TOS broke when leaving USB external plugged in
Sorry that was not my issue. My issue was that I had to reinstall TOS because the external was plugged in. Nothing to do with losing the data on the external.TMwuu wrote: ↑13 Dec 2024, 17:04It is recommended that you format the hard drive and reinstall the TOS5.1.145 system. For specific operations, please refer to this link: viewtopic.php?t=423
The TOS system will generally not damage the data when plugged into an external USB, but it is recommended that you make other backups of the data.
Re: TOS broke when leaving USB external plugged in
it is recommended to update your TOS, your current version is way out of date.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Re: TOS broke when leaving USB external plugged in
So would you mind telling me your TOS version?
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Re: TOS broke when leaving USB external plugged in
CURRENTLY 5.1.103-00409
HOWEVER this happened about 2 years ago, I THINK I was on 4 something. But since then I have not plugged in an external. I am looking to see if this was a one time thing and it's safe to leave it plugged i or if this was a known bug that is now fixed. Again, I did have a friend have the same thing happen to him.