This feels like an incredibly dumb new-user post, but I just got a U4-423, set it all up, Plex, Time Machine, additional RAM, Hyper-Cache, etc. Works great. But then I went to put it in my rack. Does it really only mount with two screws? The four corner holes seem to only be for the little U-shaped handles that came with the unit. Mounting this with two screws feels incredibly precarious and it's sagging more than I'd like.
Please tell me I'm wrong and am missing something obvious here, because I'm really hoping this isn't normal for the product.
Mounting U4-423 in Rack
Re: Mounting U4-423 in Rack
To mount U4-423 to your rack cabine, you have two ways. One is by rails that need to be purchased seperately. Second is by tray, you can install a tray in you rack cabine, and place the U4-423 on the tray.
Here is link to purchase rails.
https://www.terra-master.com/global/pro ... k-u12.html
Here is link to purchase rails.
https://www.terra-master.com/global/pro ... k-u12.html
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Re: Mounting U4-423 in Rack
Thank you for the quick reply! Very surprised it requires rails or a tray when there's no mention of that on the product page or setup process at all.
Do the TRK-U12 rails fit in adjustable-depth racks? There's no details on the product page and the User Guide/Video Guide/FAQ sections don't list accessories, just TDAS/TNAS models
Do the TRK-U12 rails fit in adjustable-depth racks? There's no details on the product page and the User Guide/Video Guide/FAQ sections don't list accessories, just TDAS/TNAS models

