Unable to complete backup

Time machine backup for macOS users
User avatar
hodaka
Posts: 6
Joined: 29 Apr 2024, 07:35
Canada

Unable to complete backup

Post by hodaka »

Newly purchased F2-212, I have completed the initial configuration successfully, and am able to connect to the unit and manually copy large files successfully.
Time Machine sees it as an available drive, connects to it, and starts the backup process. But it will not complete it. I have tried afp and smb. A file is created on the 212, but again, will not complete the backup. I’ve been fighting it for a couple weeks now.

F2-212 is running 5.1.37
Mac is an M1 iMac, on Sonoma

I am also backing up to a Time Capsule, which is still running brilliantly, I might add. I was hoping this Terra Master NAS would replace it so I am not running on borrowed time…
User avatar
Superdaldo
Posts: 2
Joined: 04 Oct 2024, 03:00
Italy

Re: Unable to complete backup

Post by Superdaldo »

Same problem with OS Sequoia 15.0.1 and F2-221 TOS 5.1.145-00012 I've been fighting with it for weeks but it seems unsolvable. I'll try to set permissions from ssh
User avatar
hodaka
Posts: 6
Joined: 29 Apr 2024, 07:35
Canada

Re: Unable to complete backup

Post by hodaka »

I have not been able to resolve this, but have also not spent time on it lately.
User avatar
intpurpur
Posts: 2
Joined: 04 Oct 2024, 12:38
United States of America

Re: Unable to complete backup

Post by intpurpur »

hodaka wrote: 07 Oct 2024, 03:57 I have not been able to resolve this, but have also not spent time on it lately.geometry dash lite
Since you've tried both AFP and SMB, have you considered testing the backup with a direct Ethernet connection?
User avatar
IrisLi
TM Support
Posts: 146
Joined: 07 Aug 2023, 18:10

Re: Unable to complete backup

Post by IrisLi »

Superusers cannot perform Time Machine backup through AFP file service. You need to create
or use another administrator for Time Machine backup.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
User avatar
hodaka
Posts: 6
Joined: 29 Apr 2024, 07:35
Canada

Re: Unable to complete backup

Post by hodaka »

You are correct. That is not the problem in my case.
User avatar
hodaka
Posts: 6
Joined: 29 Apr 2024, 07:35
Canada

Re: Unable to complete backup

Post by hodaka »

intpurpur wrote: 07 Oct 2024, 12:56
hodaka wrote: 07 Oct 2024, 03:57 I have not been able to resolve this, but have also not spent time on it lately.geometry dash lite
Since you've tried both AFP and SMB, have you considered testing the backup with a direct Ethernet connection?
I have not.
User avatar
hodaka
Posts: 6
Joined: 29 Apr 2024, 07:35
Canada

Re: Unable to complete backup

Post by hodaka »

Have now tried direct ethernet connect, still fails. I have tired two different CAT6 cables.
User avatar
TMLila
TM Product Manager
Posts: 90
Joined: 30 Apr 2024, 16:27
China

Re: Unable to complete backup

Post by TMLila »

hodaka wrote: 20 Oct 2024, 04:51 Have now tried direct ethernet connect, still fails. I have tired two different CAT6 cables.
Thank you for your feedback. We will verify your question and please wait patiently for our reply.
User avatar
krdian
Posts: 2
Joined: 08 Dec 2023, 15:46

Re: Unable to complete backup

Post by krdian »

Hello,
I'm facing the similar issue. After few minutes TimeMachine stops working.
Post Reply

Return to “Time Machine”