Permission Issue

Discussion on Plex media server and clients
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plexjellyfin
Posts: 29
Joined: 25 Sep 2024, 08:49
United States of America

Permission Issue

Post by plexjellyfin »

Hello all,

I am running TOS 6 on a new F4-424 Max
I have a Multimedia folder that I have given Read/Write permission to Plex and other applications
I have also done the same under User Groups and enable Read/Write permission as well.

The issue I am having is that the permission since to randomly go away for no apparent reason, not sure if anyone else experience this or has a fix.
I have rebooted the box, reset permission but this issue continues to occur rather frequently.

Any thoughts or permanent solutions?
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TMroy
TM Support
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Joined: 10 Mar 2020, 14:04
China

Re: Permission Issue

Post by TMroy »

This is a known issue, please update to 6.0.507
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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plexjellyfin
Posts: 29
Joined: 25 Sep 2024, 08:49
United States of America

Re: Permission Issue

Post by plexjellyfin »

ok just got prompted to update, installing now.
What would be the best way to fix the permission in one go once update is installed?
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ColaChen
TM Support
Posts: 164
Joined: 11 Aug 2023, 18:15
China

Re: Permission Issue

Post by ColaChen »

plexjellyfin wrote: 30 Sep 2024, 12:23
After the update, please check if the permissions have been restored.
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tmas08
Posts: 1
Joined: 02 Oct 2024, 04:19
United States of America

Re: Permission Issue

Post by tmas08 »

I am having the same model, updated to 6.0.507 yesterday and have exactly the same issue still. Its irritating to keep trying multiple options for such granting a simple permission. Please work on this issue ASAP. I tried all the "Apply sample permissions" option, etc but nothing work. I have 4 folders inside one folder. 3 of them are accessible and the 4th doesnt have access.
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plexjellyfin
Posts: 29
Joined: 25 Sep 2024, 08:49
United States of America

Re: Permission Issue

Post by plexjellyfin »

seems to be 50/50 for me after update
TMLeeh

Re: Permission Issue

Post by TMLeeh »

Thank you for your feedback. We have conveyed the phenomenon you reported to the development team.
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TMLila
TM Product Manager
Posts: 90
Joined: 30 Apr 2024, 16:27
China

Re: Permission Issue

Post by TMLila »

tmas08 wrote: 02 Oct 2024, 04:25
After the update, if permissions cannot be inherited, you need to temporarily assign alternative permissions such as prohibit or read/write access, and then reset them to the required ones.
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