4 digit Verification code after 3 failed logins

Topics related to system security only
User avatar
Odbod
Posts: 10
Joined: 17 Sep 2024, 06:03
Great Britain

Re: 4 digit Verification code after 3 failed logins

Post by Odbod »

Absolutely the same problem. Not a helpful feature obviously not tested much. :evil:
User avatar
TMzethar
TM Support
Posts: 2819
Joined: 27 Oct 2020, 16:43

Re: 4 digit Verification code after 3 failed logins

Post by TMzethar »

After multiple failed login attempts, the IP will be locked for a period of time and you will not be able to log in successfully even if you enter the correct identification code.
Please wait for some time before retrying, or restart TNAS and try again.
Also, you need to make sure that the username and password are valid.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
User avatar
Odbod
Posts: 10
Joined: 17 Sep 2024, 06:03
Great Britain

Re: 4 digit Verification code after 3 failed logins

Post by Odbod »

TMzethar wrote: 18 Sep 2024, 12:03 After multiple failed login attempts, the IP will be locked for a period of time and you will not be able to log in successfully even if you enter the correct identification code.
Please wait for some time before retrying, or restart TNAS and try again.
Also, you need to make sure that the username and password are valid.
Did not get blocked/ locked out . The "correct" Code did not verify. eventually after like 10+ different codes all which I returned correctly, it accepted one.
So I immediately turned down the required level of nonsense of the required passwords to something I definitely will not forget or hopefully mess up consistently (without writing it down!). Then changed all the passwords to "password"...Not.

So far no more incorrectly decoded correct codes required!
Post Reply

Return to “Security”