download_dir directory: /public error accessing for both SABnzbd and Nzbget

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octavious19
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Joined: 17 Jul 2024, 11:02
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download_dir directory: /public error accessing for both SABnzbd and Nzbget

Post by octavious19 »

Hi All,

I'm having trouble assigning the download directory for my Nzbget and SABnzbd. It keeps giving me this error in both dockers:

download_dir directory: /public error accessing

I've read that I just need to give this directory permissions to access it, and I think I've done that, but it still doesn't work. So I must be doing it wrong. Can anyone help me out?

Thanks in advance!
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TMzethar
TM Support
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Joined: 27 Oct 2020, 16:43

Re: download_dir directory: /public error accessing for both SABnzbd and Nzbget

Post by TMzethar »

Is "/public" your host directory (TOS directory) or container directory?
If it is your host directory, then it is the wrong path. The correct path should be:
"/Volume1/public" (TOS5&6)
"/mnt/md0/public" (TOS4)
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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octavious19
Posts: 3
Joined: 17 Jul 2024, 11:02
United States of America

Re: download_dir directory: /public error accessing for both SABnzbd and Nzbget

Post by octavious19 »

Thanks for the quick reply!

I have changed the host directory to how you said, and then in SABnzbd I made the directory /download, but now when I finish downloads, I can't find the files I downloaded anywhere. Also, I think it's still not downloading with the correct drive. The download speed is maxing out at 100 mbs, and that is my external hard drive that has those read/write limitations. I want to use the internal M2 SSD hard drive that can keep up with my internet speed at 200 mbs. But more importantly, I need to find where the files went. I did a search in the file manager for those files, and still couldn't find them.

Thanks for your help!
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TMzethar
TM Support
Posts: 2834
Joined: 27 Oct 2020, 16:43

Re: download_dir directory: /public error accessing for both SABnzbd and Nzbget

Post by TMzethar »

Since you created the /download folder inside the container, you will of course not be able to find it from the TOS system.
You can edit the container to create another directory relationship:
Host directory: /Volume1/ any directory you specify (X)
Container directory: /download
In this way, you can access /download in the container through the directory X.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
User avatar
octavious19
Posts: 3
Joined: 17 Jul 2024, 11:02
United States of America

Re: download_dir directory: /public error accessing for both SABnzbd and Nzbget

Post by octavious19 »

That worked. Thanks for your help!
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