Purchase a replacement fan for F4-423

Discuss, seek assistance, and report issues related to hardware components, such as hardware platforms, memory, network ports, power supplies, UPS systems, and so on.
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highgrade
Posts: 9
Joined: 19 Aug 2023, 19:50
Virgin Islands (USA)

Purchase a replacement fan for F4-423

Post by highgrade »

Do any one know were I could purchase a replacement fan one of my fans wire is broken I had to reconnect it use black tap to secure it together I will like to just replace the fan Device is F4-423
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Gremlin
Gold Member
Posts: 1394
Joined: 02 Dec 2022, 22:31
Great Britain

Re: Purchase a replacement fan for F4-423

Post by Gremlin »

If your fan uses an XHP-4 connector like this:
image001(12-24-19-13-19).png
you are probably out of luck. TM said in another post they don't sell them!
Just repair the wires properly if the fan is still good. Else, buy a fan of your choice and rewire the connector.
There are appropriate posts on this forum.

{Otherwise check motherboard. Some come with "standard" fan connectors which may be functional. My F5-221 has additional standard connectors, my F2-221 does not.}
F5-221 TOS6.0.794 - 4x4TB Traid (TNAS UPS Server :?: Broken :?: )
F2-424 TOS7.0.0392 {BETA} - 2x500GB nvme (P3) Traid, 2x6T HDD Traid
F2-221 TOS7.0.0364 - 1x3TB Ext4, 1x4TB Ext4 [Test system]
Gremlin is in 'Listening' mode
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TMroy
TM Support
Posts: 2990
Joined: 10 Mar 2020, 14:04
China

Re: Purchase a replacement fan for F4-423

Post by TMroy »

highgrade wrote: 05 Jan 2024, 01:07 Do any one know were I could purchase a replacement fan one of my fans wire is broken I had to reconnect it use black tap to secure it together I will like to just replace the fan Device is F4-423
I recommend you contact the service team for a warranty service.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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