Incompatibility NVME SSD - WD SN770 (NAS - F2 -223, TOS 5.1.67)

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ostaporomo
Posts: 27
Joined: 02 Sep 2023, 13:23
Finland

Incompatibility NVME SSD - WD SN770 (NAS - F2 -223, TOS 5.1.67)

Post by ostaporomo »

Hello!
An incompatibility has been detected between my NAS - F2 -223 and NVME SSD - Western Digital WD SN770 (500 GB).
The TOS 5.1.67 does not display the disk temperature. How can I safely use the disk if I cannot control its state?
What do you recommend to do? :cry:
TNAS F2-223
TOS 5.1.79-00214
2x RAM Samsung 16GB DDR4 2133 MHZ
2x HDD Segate IronWolf ST4000VN008 4TB [RAID1]
DAS D4-300
2x HDD Seagate SkyHawk ST3000VX010  [RAID1]
2x HDD Toshiba DT01 DT01ACA300-3TB
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TMroy
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Joined: 10 Mar 2020, 14:04
China

Re: Incompatibility NVME SSD - WD SN770 (NAS - F2 -223, TOS 5.1.67)

Post by TMroy »

This means your drive does not support hdd temp S.M.A.R.T. monitoring, or your drive has not been updated to hddtemp database. You need to report this issue to your drive supplier.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
User avatar
ostaporomo
Posts: 27
Joined: 02 Sep 2023, 13:23
Finland

Re: Incompatibility NVME SSD - WD SN770 (NAS - F2 -223, TOS 5.1.67)

Post by ostaporomo »

TMroy wrote: 13 Sep 2023, 10:14 This means your drive does not support hdd temp S.M.A.R.T. monitoring, or your drive has not been updated to hddtemp database. You need to report this issue to your drive supplier.
Hello! The computer displays the temperature of this disk correctly using hwmonitor, CrystalDiskInfo and the proprietary Western Digital Dashboard utility.
These WD Black SN770 drives have 2 temperature sensors.
I would venture to suggest that the problem is that even on a computer, some utilities cannot correctly identify memory controllers from San Disk and WD.
TNAS F2-223
TOS 5.1.79-00214
2x RAM Samsung 16GB DDR4 2133 MHZ
2x HDD Segate IronWolf ST4000VN008 4TB [RAID1]
DAS D4-300
2x HDD Seagate SkyHawk ST3000VX010  [RAID1]
2x HDD Toshiba DT01 DT01ACA300-3TB
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