Illegal request, please use genuine software

Initialization of newly purchased TNAS or re-installation of your TNAS
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Vika09
Posts: 13
Joined: 04 Dec 2020, 06:25

Illegal request, please use genuine software

Post by Vika09 »

Hi there,

I have an F4-210.

I factory reset the NAS because I was having issues with installing Plex. On factory reset, the initialisation wizard doesn't seem to load. Instead, I just get an error like this:

Image

Please help!
User avatar
Vika09
Posts: 13
Joined: 04 Dec 2020, 06:25

Re: Illegal request, please use genuine software

Post by Vika09 »

User avatar
Vika09
Posts: 13
Joined: 04 Dec 2020, 06:25

Re: Illegal request, please use genuine software

Post by Vika09 »

Is there anyone who can help please? Do you need more information?
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TMroy
TM Support
Posts: 3098
Joined: 10 Mar 2020, 14:04
China

Re: Illegal request, please use genuine software

Post by TMroy »

Use google chrome web browser and try again.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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