I factory reset the NAS because I was having issues with installing Plex. On factory reset, the initialisation wizard doesn't seem to load. Instead, I just get an error like this:
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)