The Brand New TOS 5 is Released!

Official news about TOS, mobile app, PC app updates or beta releases.
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Saijin_Naib
Posts: 80
Joined: 23 Jun 2021, 01:19

Re: The Brand New TOS 5 Officially Released Today!

Post by Saijin_Naib »

TMsupport6 wrote:
> 2. The new TOS 5.0 system is only applicable to the x.86 series of TNAS models (220
> series, 221 series, 420 series, 421 series, 422 series, 423 series);

Absolutely, hugely disappointed. So many missing features and security issues on the ARM branch and instead of addressing them, you further neglect them by excluding them from a much-needed platform upgrade.
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TMroy
TM Support
Posts: 3060
Joined: 10 Mar 2020, 14:04
China

Re: The Brand New TOS 5 Officially Released Today!

Post by TMroy »

{L_BUTTON_AT}Roccia7

Did you install the correct version from the download link? you need to unzip the file and run the exe file. what message you get when you run the exe installation file? would you provide a screenshot?
To contact our team, please send email to following addresses, remember to replace (at) with @:
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UnknownUser
Posts: 2
Joined: 14 Jun 2022, 19:39

Re: The Brand New TOS 5 Officially Released Today!

Post by UnknownUser »

New TNAS PC 5.0.22 takes huge 361 Mb after installation. And it is totally hanging after launching under Windows 10. So it is not passible to install TNAS 5.0, because previous version of TNAC PC (4.x.x, 2 Mb) is not recommened to use during installation.
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titanrx8
Posts: 225
Joined: 17 Jul 2020, 06:17
United States of America

Re: The Brand New TOS 5 Officially Released Today!

Post by titanrx8 »

Will TOS 5 allow the admin account to be disabled or renamed after the initial installation?
Roccia7
Posts: 62
Joined: 05 Mar 2020, 05:02
Italy

Re: The Brand New TOS 5 Officially Released Today!

Post by Roccia7 »

{L_BUTTON_AT}Roccia7
TMroy wrote:
> >
> Did you install the correct version from the download link? you need to
> unzip the file and run the exe file. what message you get when you run the
> exe installation file? would you provide a screenshot?

Sorry TMroy, but how many link about tnas app there are in the first post?
I install the app from the unzipped exe, i launch the installed app, the app start but i can't see the window, i only see the icon in the app bar. Nothing else. I'm sorry but screenshot is useless, it show nothing
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addx972
Posts: 9
Joined: 10 Oct 2021, 22:29
France

Re: The Brand New TOS 5 Officially Released Today!

Post by addx972 »

hello

i have same problem is not work with window 11
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Dayveeb0460
Posts: 0
Joined: 09 Jun 2022, 04:30

Re: The Brand New TOS 5 Officially Released Today!

Post by Dayveeb0460 »

Hi
I have the same problem with Mac version too, same problem, seems to launch but does not draw the interface just a ghosting line at the top but no other visual content.
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TMroy
TM Support
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Joined: 10 Mar 2020, 14:04
China

Re: The Brand New TOS 5 Officially Released Today!

Post by TMroy »

{L_BUTTON_AT}addx972

May I have your Windows 11 version?
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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TMroy
TM Support
Posts: 3060
Joined: 10 Mar 2020, 14:04
China

Re: The Brand New TOS 5 Officially Released Today!

Post by TMroy »

{L_BUTTON_AT}Dayveeb0460
May I have your masOS version? what mac model number? macbook? macbook pro? If the macOS security stop the installation, you need to go to "System Preference > Security& privacy", and click "allow the app to install anyway".
couldnotopen.png
openanyway.png
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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TMroy
TM Support
Posts: 3060
Joined: 10 Mar 2020, 14:04
China

Re: The Brand New TOS 5 Officially Released Today!

Post by TMroy »

{L_BUTTON_AT}Roccia7

May I have your Windows 11 version?
please try to disable your windows defender before installation, and enable again the defender after installation.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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