F2-220 - LAN Light isn't on, device not accessing network

IPv4/6, Port, VPN, proxy, SSH, remote access and more.
Locked
User avatar
deirby
Posts: 2
Joined: 27 Feb 2022, 03:58

F2-220 - LAN Light isn't on, device not accessing network

Post by deirby »

I bought my F2-220 on Amazon and as of today, maybe earlier this week (not entirely sure) I noticed I was no longer able to access the device on the network. I turned it off, turned it back on, and it just doesn't load up. No lights indicating LAN is working, all the HDD lights are red, the power light is green.

I took the drives out, tried to power it back up, same thing, all HDD lights red, no LAN light, and power light is green. Tried a different port on the switch, tried a different network cable, nothing works.

Any help would be greatly appreciated.
TMAY

Re: F2-220 - LAN Light isn't on, device not accessing network

Post by TMAY »

May I ask if the TNAS PC can search for the nas when the empty machine is turned on?
User avatar
titanrx8
Posts: 225
Joined: 17 Jul 2020, 06:17
United States of America

Re: F2-220 - LAN Light isn't on, device not accessing network

Post by titanrx8 »

Your init boot internal USB might have gone bad. I've had this happen with 2 of my f2-221's. Burned new high quality "fit" size USB keys and all went back to normal.
User avatar
deirby
Posts: 2
Joined: 27 Feb 2022, 03:58

Re: F2-220 - LAN Light isn't on, device not accessing network

Post by deirby »

Thank you for your answer @titanrx8,
When you say "to burn a new hight quality fit size usb key", is there a tutorial about it? Or just I have to download an image of the TOS operative system and to burn it in a usb key? Do I have to unmount the case of the NAS?
User avatar
TMSupport
TM Support
Posts: 2308
Joined: 13 Dec 2019, 15:15

Re: F2-220 - LAN Light isn't on, device not accessing network

Post by TMSupport »

Please refer to the article to burn a USB initboot.
viewtopic.php?f=76&t=1455
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Locked

Return to “Network”