SSL Cert expired in 2015 - need option to install a new one

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digipics
Posts: 6
Joined: 26 Mar 2020, 03:48

SSL Cert expired in 2015 - need option to install a new one

Post by digipics »

Users/Support --

The installed SSL cert on my TM expired in 2015. Please advise how to install a new one. I've got ssh access into the box so if nothing else, please tell me where the current cert is housed. Thanks.
sshot-2020-03-25-[15-50-46].png
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TMSupport
TerraMaster Team
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Joined: 13 Dec 2019, 15:15

Re: SSL Cert expired in 2015 - need option to install a new one

Post by TMSupport »

Please advise your current TOS version and please go to TOS Control panel - General Settings - Security -SSL certificate, and click "Generate new certificate & key" as the following picture shows.
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To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
digipics
Posts: 6
Joined: 26 Mar 2020, 03:48

Re: SSL Cert expired in 2015 - need option to install a new one

Post by digipics »

I'm on 4.1.18-2001031451

I did find the Ctrl Panel/Settings/SSL cert and did the regen. See screen cap.

However, when I ftp in (FileZilla, latest version) I still get the 2015 cert. Thoughts?
sshot-2020-03-26-[10-31-34].png
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TMroy
TerraMaster Team
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Joined: 10 Mar 2020, 14:04
China

Re: SSL Cert expired in 2015 - need option to install a new one

Post by TMroy »

This is a self-issued certificate. We will look into the case, if there is something wrong there, we will resolve it in next version.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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TMroy
TerraMaster Team
Posts: 2674
Joined: 10 Mar 2020, 14:04
China

Re: SSL Cert expired in 2015 - need option to install a new one

Post by TMroy »

We have double check on the certificate, but did not find anything wrong here.
would you send your certificate to support(a)terra-master.com? we would like to check what is wrong inside this one.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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