TerraMaster Forum

I had support remote connect to my F4-423 a couple of days ago and they.could not get it working. They.said they have the same UPS in their lab now and will need to do further testing.

I figured it out. Turns out the shared permission for my Plex folder under Application user became un-checked. All I had to do to fix it was recheck the read/write box for an Application user and it started working again.

I upgraded my F4-423 today to TOS 6.0.673. Not sure if it is related, but now my Plex can't access my movies and TV shows. If I try to scan my library files in Plex, it doesn't scan, it trys for about 2 seconds and stops. I deleted my Movies libary link in Plex, now I can't add it back. Plex won't a...

FYI, I get the same using TOS 5.1 I hope Plex will soon recognize this TOS release as the most up to date Plex version, because now that I have installed it (v1.41.5.9545), I get notified by Plex to downgrade to version v1.41.5.9522. I am glad there is a TOS compatable version of Plex now. What are ...

Gremlin wrote: ↑17 Sep 2024, 05:22 That could be a winner. I have some medical readers that only work on usb2. Might a usb2 cable between ups and nas also work?

Following...

I have the same disconnection problem with my TM F4-423 and my Cyberpower CP1500PFCLCD. It connects and reads the UPS info but a few minutes later the box on the ups page is unchecked. And if you click that box again it says no usb device is attached. But if you unplug the usb cable you get a messa...

Looking at my own configuration, the only IP addresses I have in the list are client computers that are also plugged into the UPS, but are not directly attached via USB. In my case, my NAS is connected to the UPS via USB. I think listing the NAS's IP, might be your issue. Thank your reply to my iss...

Correction. IP address 2 is the TNAS that has the USB cable from the UPS connected to it.

TMcola wrote: ↑14 May 2024, 21:44 Please restart the UPS support button and ensure that the filled NAS IP is set to allow connection.

Here is a screenshot of the IP addresses for my two TNAS devices: IP address 1 is the TNAS where the USB cable is connected to.

Please restart the UPS support button and ensure that the filled NAS IP is set to allow connection. I did as you suggested and have included a screenshot. Screenshot 2024-05-14 105336.png Two minutes later I go back to UPS support button and the connection is lost again. Screenshot 2024-05-14 10540...