[Help] Plex stopped accessing my media after TOS update to 6.0.673  [SOLVED]

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KWguy
Posts: 63
Joined: 11 Jan 2024, 04:06
Canada

[Help] Plex stopped accessing my media after TOS update to 6.0.673  [SOLVED]

Post by KWguy »

I upgraded my F4-423 today to TOS 6.0.673. Not sure if it is related, but now my Plex can't access my movies and TV shows.

If I try to scan my library files in Plex, it doesn't scan, it trys for about 2 seconds and stops.

I deleted my Movies libary link in Plex, now I can't add it back. Plex won't allow me to navigate to the Movies folder. I need to go to/Volume1/Main/MediaServer/Movies but I can only get as far as /Volume1/Main

Could my permissions or sharring changed? I checked them, and they seem okay.

Any suggestions?
F4-423 TOS 6.0.673 - Plex Server and media
F4-223 TOS 6.0.673 - Backup for Plex server and media
User avatar
KWguy
Posts: 63
Joined: 11 Jan 2024, 04:06
Canada

Re: [Help] Plex stopped accessing my media after TOS update to 6.0.673

Post by KWguy »

I figured it out. Turns out the shared permission for my Plex folder under Application user became un-checked. All I had to do to fix it was recheck the read/write box for an Application user and it started working again.

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F4-423 TOS 6.0.673 - Plex Server and media
F4-223 TOS 6.0.673 - Backup for Plex server and media
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mawen
Posts: 1
Joined: 04 May 2025, 17:45
China

Re: [Help] Plex stopped accessing my media after TOS update to 6.0.673

Post by mawen »

Great reply! Resolve my question, too! Thank you.
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Murrayb
Posts: 5
Joined: 13 Oct 2024, 09:59
Canada

Re: [Help] Plex stopped accessing my media after TOS update to 6.0.673

Post by Murrayb »

Thanks. Had the same issue and your "solution" fixed the issue.
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