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[Help] Some audio tracks are not available
Posted: 12 Apr 2026, 04:07
by mmalchuk
I have two Samsung TVs, different models.
Both are smart TVs and have a DLNA client installed.
I have downloaded some media files, mostly movies from torrents, which have multiple audio tracks, such as different languages.
Both TVs give me a choice of these audio tracks.
However, some audio tracks are not shown on both TVs. How can I diagnose and fix this issue? Logs can't help.
Re: [Help] Some audio tracks are not available
Posted: 12 Apr 2026, 10:32
by TMzethar
There are several options available on the Multimedia Server app, particularly those related to compatibility; perhaps one of them will help.
Re: [Help] Some audio tracks are not available
Posted: 12 Apr 2026, 21:29
by mmalchuk
TMzethar wrote: ↑12 Apr 2026, 10:32
There are several options available on the Multimedia Server app, particularly those related to compatibility; perhaps one of them will help.
I have tried these options, but no one didn't help. My question is how to diagnose the issue? How can I enable Debug or more logs?
Re: [Help] Some audio tracks are not available
Posted: 13 Apr 2026, 09:41
by TMzethar
Sorry but we currently don’t have many solutions for compatibility issues that vary depending on the TV model. Perhaps you could consider other connection methods:
viewtopic.php?t=4916
Re: [Help] Some audio tracks are not available
Posted: 13 Apr 2026, 16:02
by mmalchuk
TMzethar wrote: ↑12 Apr 2026, 10:32
There are several options available on the Multimedia Server app, particularly those related to compatibility; perhaps one of them will help.
After enabling these options, I see many errors and warnings in the syslog.
Re: [Help] Some audio tracks are not available
Posted: 13 Apr 2026, 19:08
by CursaYang
You can send the complete errors and alerts to our technical support email (
[email protected]), and perhaps we can offer you some suggestions. Please include the link to this post in the body of your email.
Re: [Help] Some audio tracks are not available
Posted: 14 Apr 2026, 01:20
by mmalchuk
I can post it here. There is no sensitive information in these messages:
Code: Select all
Apr 13 00:23:41 tnas-f4-423 systemd[1]: Started MiniDLNA lightweight DLNA/UPnP-AV server.
Apr 13 00:23:41 tnas-f4-423 mediaindex[145741]: parsing error file /etc/media.conf line 12 : music_format=0
Apr 13 00:23:41 tnas-f4-423 mediaindex[145741]: parsing error file /etc/media.conf line 13 : use_inline_filename=1
Apr 13 00:23:41 tnas-f4-423 mediaindex[145741]: parsing error file /etc/media.conf line 15 : cover=0
Apr 13 00:23:41 tnas-f4-423 mediaindex[145741]: parsing error file /etc/media.conf line 16 : image_resolution=1
Apr 13 00:23:41 tnas-f4-423 mediaindex[145741]: parsing error file /etc/media.conf line 18 : custom_mime=
Apr 13 00:23:41 tnas-f4-423 mediaindex[145741]: parsing error file /etc/media.conf line 25 : diymime=0
Apr 13 00:23:41 tnas-f4-423 mediaindex[145741]: parsing error file /etc/media.conf line 27 : multimedia_dlna=0
Apr 13 00:23:41 tnas-f4-423 mediaindex[145741]: NOTICE: relation "file_log" already exists, skipping
Apr 13 00:23:41 tnas-f4-423 mediaindex[145741]: NOTICE: column "thumbnail_path" of relation "photo" already exists, skipping
Apr 13 00:23:41 tnas-f4-423 mediaindex[145741]: NOTICE: column "video_cover" of relation "video" already exists, skipping
Apr 13 00:23:41 tnas-f4-423 mediaindex[145741]: NOTICE: relation "photo_dirinfo" already exists, skipping
Apr 13 00:23:41 tnas-f4-423 mediaindex[145741]: NOTICE: column "ctimestamp" of relation "photo" already exists, skipping
Apr 13 00:23:41 tnas-f4-423 mediaindex[145741]: NOTICE: column "time" of relation "photo" already exists, skipping
Apr 13 00:23:41 tnas-f4-423 mediaindex[145741]: NOTICE: column "year" of relation "photo" already exists, skipping
Apr 13 00:23:41 tnas-f4-423 mediaindex[145741]: NOTICE: column "month" of relation "photo" already exists, skipping
Apr 13 00:23:41 tnas-f4-423 mediaindex[145741]: NOTICE: column "day" of relation "photo" already exists, skipping
Apr 13 00:23:41 tnas-f4-423 mediaindex[145741]: NOTICE: column "short_timestamp" of relation "photo" already exists, skipping
Apr 13 00:23:41 tnas-f4-423 mediaindex[145741]: NOTICE: column "cyear" of relation "photo" already exists, skipping
Apr 13 00:23:41 tnas-f4-423 mediaindex[145741]: NOTICE: column "cmonth" of relation "photo" already exists, skipping
Apr 13 00:23:41 tnas-f4-423 mediaindex[145741]: NOTICE: column "cday" of relation "photo" already exists, skipping
Apr 13 00:23:41 tnas-f4-423 mediaindex[145741]: NOTICE: column "cshort_timestamp" of relation "photo" already exists, skipping
Apr 13 00:23:41 tnas-f4-423 mediaindex[145741]: NOTICE: column "folder_type" of relation "photo" already exists, skipping
Apr 13 00:23:41 tnas-f4-423 mediaindex[145741]: NOTICE: column "home_username" of relation "photo" already exists, skipping
Apr 13 00:23:41 tnas-f4-423 mediaindex[145741]: NOTICE: column "photo_dir" of relation "photo" already exists, skipping
Apr 13 00:23:42 tnas-f4-423 mediaindex[145755]: [error]: ====================
Apr 13 00:23:42 tnas-f4-423 mediaindex[145755]: [error]: {tos notification media_index_start info system root false [] map[] }
Re: [Help] Some audio tracks are not available
Posted: 14 Apr 2026, 01:22
by mmalchuk
BTW, after enabling/disabling these options, there is a mess in media folders on TVs shown by DLNA
Re: [Help] Some audio tracks are not available
Posted: 14 Apr 2026, 19:08
by CursaYang
The log isn't really helpful—it's just routine information when mediaindex starts up. You can use mediainfo to check audio track information, or you might also consider using Plex.
Re: [Help] Some audio tracks are not available
Posted: 25 Apr 2026, 00:49
by mmalchuk
- I think enabling options on the GUI should not add a lot of errors to logs. Isn't it? How can I fix these errors?
- I didn't use Plex. I only used the Multimedia Server and the DLNA on my TVs.
How can I use mediainfo to check the audio track information? Please give me an example.