[Help] Some audio tracks are not available

[mmalchuk]

I have two Samsung TVs, different models.
Both are smart TVs and have a DLNA client installed.
I have downloaded some media files, mostly movies from torrents, which have multiple audio tracks, such as different languages.
Both TVs give me a choice of these audio tracks.
However, some audio tracks are not shown on both TVs. How can I diagnose and fix this issue? Logs can't help.

[TMzethar]

There are several options available on the Multimedia Server app, particularly those related to compatibility; perhaps one of them will help.

[mmalchuk]

There are several options available on the Multimedia Server app, particularly those related to compatibility; perhaps one of them will help.

I have tried these options, but no one didn't help. My question is how to diagnose the issue? How can I enable Debug or more logs?

[TMzethar]

Sorry but we currently don’t have many solutions for compatibility issues that vary depending on the TV model. Perhaps you could consider other connection methods:
viewtopic.php?t=4916

[mmalchuk]

There are several options available on the Multimedia Server app, particularly those related to compatibility; perhaps one of them will help.

After enabling these options, I see many errors and warnings in the syslog.

[CursaYang]

You can send the complete errors and alerts to our technical support email ([email protected]), and perhaps we can offer you some suggestions. Please include the link to this post in the body of your email.

[mmalchuk]

I can post it here. There is no sensitive information in these messages:

Code: Select all

Apr 13 00:23:41 tnas-f4-423 systemd[1]: Started MiniDLNA lightweight DLNA/UPnP-AV server.
Apr 13 00:23:41 tnas-f4-423 mediaindex[145741]: parsing error file /etc/media.conf line 12 : music_format=0
Apr 13 00:23:41 tnas-f4-423 mediaindex[145741]: parsing error file /etc/media.conf line 13 : use_inline_filename=1
Apr 13 00:23:41 tnas-f4-423 mediaindex[145741]: parsing error file /etc/media.conf line 15 : cover=0
Apr 13 00:23:41 tnas-f4-423 mediaindex[145741]: parsing error file /etc/media.conf line 16 : image_resolution=1
Apr 13 00:23:41 tnas-f4-423 mediaindex[145741]: parsing error file /etc/media.conf line 18 : custom_mime=
Apr 13 00:23:41 tnas-f4-423 mediaindex[145741]: parsing error file /etc/media.conf line 25 : diymime=0
Apr 13 00:23:41 tnas-f4-423 mediaindex[145741]: parsing error file /etc/media.conf line 27 : multimedia_dlna=0
Apr 13 00:23:41 tnas-f4-423 mediaindex[145741]: NOTICE:  relation "file_log" already exists, skipping
Apr 13 00:23:41 tnas-f4-423 mediaindex[145741]: NOTICE:  column "thumbnail_path" of relation "photo" already exists, skipping
Apr 13 00:23:41 tnas-f4-423 mediaindex[145741]: NOTICE:  column "video_cover" of relation "video" already exists, skipping
Apr 13 00:23:41 tnas-f4-423 mediaindex[145741]: NOTICE:  relation "photo_dirinfo" already exists, skipping
Apr 13 00:23:41 tnas-f4-423 mediaindex[145741]: NOTICE:  column "ctimestamp" of relation "photo" already exists, skipping
Apr 13 00:23:41 tnas-f4-423 mediaindex[145741]: NOTICE:  column "time" of relation "photo" already exists, skipping
Apr 13 00:23:41 tnas-f4-423 mediaindex[145741]: NOTICE:  column "year" of relation "photo" already exists, skipping
Apr 13 00:23:41 tnas-f4-423 mediaindex[145741]: NOTICE:  column "month" of relation "photo" already exists, skipping
Apr 13 00:23:41 tnas-f4-423 mediaindex[145741]: NOTICE:  column "day" of relation "photo" already exists, skipping
Apr 13 00:23:41 tnas-f4-423 mediaindex[145741]: NOTICE:  column "short_timestamp" of relation "photo" already exists, skipping
Apr 13 00:23:41 tnas-f4-423 mediaindex[145741]: NOTICE:  column "cyear" of relation "photo" already exists, skipping
Apr 13 00:23:41 tnas-f4-423 mediaindex[145741]: NOTICE:  column "cmonth" of relation "photo" already exists, skipping
Apr 13 00:23:41 tnas-f4-423 mediaindex[145741]: NOTICE:  column "cday" of relation "photo" already exists, skipping
Apr 13 00:23:41 tnas-f4-423 mediaindex[145741]: NOTICE:  column "cshort_timestamp" of relation "photo" already exists, skipping
Apr 13 00:23:41 tnas-f4-423 mediaindex[145741]: NOTICE:  column "folder_type" of relation "photo" already exists, skipping
Apr 13 00:23:41 tnas-f4-423 mediaindex[145741]: NOTICE:  column "home_username" of relation "photo" already exists, skipping
Apr 13 00:23:41 tnas-f4-423 mediaindex[145741]: NOTICE:  column "photo_dir" of relation "photo" already exists, skipping
Apr 13 00:23:42 tnas-f4-423 mediaindex[145755]: [error]: ====================
Apr 13 00:23:42 tnas-f4-423 mediaindex[145755]: [error]: {tos notification media_index_start info system root false [] map[]    }

[mmalchuk]

BTW, after enabling/disabling these options, there is a mess in media folders on TVs shown by DLNA

[CursaYang]

The log isn't really helpful—it's just routine information when mediaindex starts up. You can use mediainfo to check audio track information, or you might also consider using Plex.

[mmalchuk]

• I think enabling options on the GUI should not add a lot of errors to logs. Isn't it? How can I fix these errors?

• I didn't use Plex. I only used the Multimedia Server and the DLNA on my TVs.
  How can I use mediainfo to check the audio track information? Please give me an example.