Cannot get to initialize screen f2-210 NEW

Initialization of newly purchased TNAS or re-installation of your TNAS
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Hiredgoon75
Posts: 1
Joined: 02 Nov 2020, 03:17

Cannot get to initialize screen f2-210 NEW

Post by Hiredgoon75 »

I have a brand new f2-210 and TNAS PC finds my Nas just fine. But when I click on LOGIN it says " the system cannot find the file specified'.

I have uninstalled and reinstalled the program but it doesn't help. Also turned off and unplugged the system and removed and reinserted the 2 drives. All lights are green so I'm not sure what else could be wrong.

Anyone have help for this?

TIA
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yerc1
Posts: 85
Joined: 30 Oct 2020, 15:50

Re: Cannot get to initialize screen f2-210 NEW

Post by yerc1 »

May be worth trying to do it without the PC app, as I did here viewtopic.php?f=21&t=992.
F2-221
is my first NAS, bought in October 2020
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TMSupport
TM Support
Posts: 2308
Joined: 13 Dec 2019, 15:15

Re: Cannot get to initialize screen f2-210 NEW

Post by TMSupport »

Could you log onto TOS webpage by entering the TNAS IP address into browser's address bar directly?
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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