File Explorer not working on Windows 11 PC

SMB, NFS, FTP, web file manager and Rsync server.
Post Reply
User avatar
miogpsrocks007
Posts: 3
Joined: 24 Feb 2026, 08:20
United States of America

File Explorer not working on Windows 11 PC

Post by miogpsrocks007 »

File Explorer not working on Windows 11 PC

I have setup all the permission and password yet it still does not work. Does anyone else have this issue?

Thanks.
User avatar
TMjack
TM Support
Posts: 185
Joined: 27 Oct 2020, 08:41

Re: File Explorer not working on Windows 11 PC

Post by TMjack »

You can refer to the instructions in this link for handling it.
viewtopic.php?t=2759
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
User avatar
miogpsrocks007
Posts: 3
Joined: 24 Feb 2026, 08:20
United States of America

Re: File Explorer not working on Windows 11 PC

Post by miogpsrocks007 »

I have done all this and more and nothing recommended to me on the tech chat, email or forum has helped.

I have other NAS from other companies and it works with a user name and password with the windows update.
The only one that does not work is TNAS NAS.

The only thing that has worked was something I found online which may be compromising your PC security.

Its called "Enable insecure guest logons" and you have to go deep into the windows 11 to find it.

I don't know if this opens you up to hackers or what but this makes the shared folder work on the network again. Nothing else does.

You may want to pass this information to the developers if they are able to patch it a new firmware perhaps?

So to recap, Enable "insecure guest logons" and it works, Disable insecure guest logons and it breaks.

Maybe the Americans version of Windows 11 is slightly different than the Asian version of Windows 11? I don't know but this is what I have found in my situation.

If you find some setting that allows it to work without having to enable insecure guest logons please let me know.
User avatar
TMzethar
TM Support
Posts: 2819
Joined: 27 Oct 2020, 16:43

Re: File Explorer not working on Windows 11 PC

Post by TMzethar »

Hi,
It is known that this situation usually occurs when the NAS and PC are on different network segments.
This applies to both Windows 11 and Windows 10.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Post Reply

Return to “File Services”