I was very please when I figured out how to set up a bidirectional sync between some files in a shared folder on my NAS and some folders on my MAC. Using the TerraSync app, I added the parent share into Team Folders and using the TerraSync client, I set up a Sync task. It ran successfully and I was able to confirm that changes made to local files on my MAC were synced to the NAS. Happy days!
However, now when I go into the TerraSync app, when I select Manage Team Folders in the Console section, I get an 'Operation Failed!' popup and no files show up. The Shared Folder does show up under Team Folders in the Team section of the app.
What am I doing/have I done wrong? Am I missing something?
I am running TOS 6.0.794 on an F4-425 Plus. Thanks.
[Help] Manage Team Folders - Operation Failed
Re: [Help] Manage Team Folders - Operation Failed
What are the versions of the TerraSync client and server you are using? If it is the latest version 506, please collect the debug logs and send them to our technical support email ([email protected]), and we will analyze them.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com(for technical support)
Service team: service(at)terra-master.com(for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com(for technical support)
Service team: service(at)terra-master.com(for purchasing, return, replacement, RMA service)