TerraMaster Forum

Posted: **11 Jan 2026, 16:27**

Trying to setup an Account for Remote Access on my F4-424 Plus.
However, the registration screen "https://account.terra-master.com/#/register" is expecting a verification code that is sent to the email used for registration.

Verification cannot proceed because the code fails to be sent.
As such, the TerraMaster Account cannot be setup and no Remote Access.

Please help.

Posted: **11 Jan 2026, 21:15**

jayc wrote: ↑11 Jan 2026, 16:27 Trying to setup an Account for Remote Access on my F4-424 Plus.
However, the registration screen "https://account.terra-master.com/#/register" is expecting a verification code that is sent to the email used for registration.

Verification cannot proceed because the code fails to be sent.
As such, the TerraMaster Account cannot be setup and no Remote Access.

Please help.

Hello! Thank you for your feedback. The email sending service has now been restored to normal. Please try sending your email again. We sincerely apologize for any inconvenience this may have caused you.

Posted: **12 Jan 2026, 15:10**

TMLila wrote: ↑11 Jan 2026, 21:15 The email sending service has now been restored to normal. Please try sending your email again.

Thank you. That fixed it.
Works now.

TerraMaster Forum

[Help] Verification code fails for Account setup

[Help] Verification code fails for Account setup [SOLVED]

Re: [Help] Verification code fails for Account setup

Re: [Help] Verification code fails for Account setup