[Help] Verification code fails for Account setup  [SOLVED]

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jayc
Posts: 2
Joined: 11 Jan 2026, 16:18
Australia

[Help] Verification code fails for Account setup  [SOLVED]

Post by jayc »

Trying to setup an Account for Remote Access on my F4-424 Plus.
However, the registration screen "https://account.terra-master.com/#/register" is expecting a verification code that is sent to the email used for registration.

Verification cannot proceed because the code fails to be sent.
As such, the TerraMaster Account cannot be setup and no Remote Access.

Please help.
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TMLila
TM Product Manager
Posts: 90
Joined: 30 Apr 2024, 16:27
China

Re: [Help] Verification code fails for Account setup

Post by TMLila »

jayc wrote: 11 Jan 2026, 16:27 Trying to setup an Account for Remote Access on my F4-424 Plus.
However, the registration screen "https://account.terra-master.com/#/register" is expecting a verification code that is sent to the email used for registration.

Verification cannot proceed because the code fails to be sent.
As such, the TerraMaster Account cannot be setup and no Remote Access.

Please help.
Hello! Thank you for your feedback. The email sending service has now been restored to normal. Please try sending your email again. We sincerely apologize for any inconvenience this may have caused you.
User avatar
jayc
Posts: 2
Joined: 11 Jan 2026, 16:18
Australia

Re: [Help] Verification code fails for Account setup

Post by jayc »

TMLila wrote: 11 Jan 2026, 21:15 The email sending service has now been restored to normal. Please try sending your email again.
Thank you. That fixed it.
Works now.
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