TerraMaster Forum

I had remote access working but today it is no longer enabled. Instead, I get "Operation failed".

Even worse, when I try to log in to me TerraMaster account:

• It says my password is wrong

• When I try to reset it, it says my account doesn't exist

• When I try to register a new account, it says the confirmation code just sent isn't valid

Surely there's something wrong on the TerraMaster end?

Hello,We have just verified TNAS.online remote access and TerraMaster account login on TOS 6.0.794, and both are working properly.
To help us investigate and resolve your issue more efficiently, could you please provide the following information:
1.Your current TOS version
2.The email address associated with your TerraMaster account
You may send this information to [email protected],along with a detailed description of the issue you are experiencing;
or contact me directly via private message on the forum.
Thank you for your patience and understanding. We will assist you as soon as possible.

Sorry, I thought I replied to my original report but apparently I did not.
It must have been down temporarily or some other glitch because it has been working since the following day.