How to resolve third-party memory compatibility errors in MemTest86 by adjusting BIOS settings?

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TMnight
TM Support
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Joined: 30 Sep 2022, 16:40

How to resolve third-party memory compatibility errors in MemTest86 by adjusting BIOS settings?

Post by TMnight »

Applicable Models:
F4-424, F4-424 Pro, F6-424, F8 SSD, F8 SSD Plus, F4 SSD, F4-425 Plus, F2-425 Plus

Fault Phenomenon:
When using third-party memory in the above-mentioned models, running a full test with the MemTest86 professional tool may report memory errors.

Cause:
This error is typically related to the SA GV feature in the BIOS. In some cases, this feature can cause compatibility issues with third-party memory, leading to memory detection errors.

Solution:
Disable the SA GV feature in the BIOS settings to improve compatibility with third-party memory.

Steps to Resolve:
1.Enter BIOS Setup:
During boot-up, press the ESC key or Del key to enter the BIOS Setup screen.
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2.Enable Hidden Menu:
In the BIOS interface, press the "CTRL" and "," (comma) keys simultaneously to enable the hidden menu.

3.Navigate to Chipset Settings:
Use the arrow keys (→) to navigate to the "Chipset" page. Then, use the down arrow key (↓) to select the "System Agent (SA) Configuration" option.
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4.Enter Memory Configuration Submenu:
Press Enter to enter the "System Agent (SA) Configuration" submenu, then select "Memory Configuration" and press Enter again.
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5.Disable SA GV Function:
In the "Memory Configuration" submenu, locate the "SA GV" option and press Enter. In the menu that appears, select "Disabled" to disable the SA GV function, then press Enter to confirm.
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6.Save and Exit BIOS:
Press F4, and in the confirmation dialog that pops up, select "Yes" to save the settings and exit the BIOS.
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To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com(for technical support)
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