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[Help] problems with the update to TOS 6.0.794-01324 [SOLVED]
Posted: 06 Dec 2025, 22:03
by PoKeD
After updating my Terramaster F4-424 Pro to the new version .0794, a serious problem has arisen. I no longer have IP access to the NAS, which has resulted in the loss of all referenced services and NAS data. Access is only possible through tnas.online or by naming the NAS.
In other words, when I try to access the NAS via https://192.168.1.100:[port], there is simply no access. Has anyone else experienced this?
thanks
Re: [Help] problems with the update to TOS 6.0.794-01324
Posted: 07 Dec 2025, 10:37
by OrionXie
PoKeD wrote: ↑06 Dec 2025, 22:03
This situation is quite unusual. You may try accessing it via the local tnas.local method to see if it works. Have you modified the port of tnas previously? If it still does not work, for the convenience of communication, please visit the livechat link provided to contact us further.
Re: [Help] problems with the update to TOS 6.0.794-01324
Posted: 07 Dec 2025, 22:42
by PoKeD
I already contacted them yesterday and they didn't know what was happening, and we arranged an intervention with the engineer on Monday, but my urgency was extreme and I reinstalled the system and although it didn't work very well, I recovered data, deleted the system and installed thunder, which is more viable and not every bez I update fails.
Thanks for your response