[Help] TNAS PC TerraSync On-Demand feature not working

[Maniform]

Hello,

I tried to add a bidirectionnal synchronized folder on Windows with TNAS PC and on-demand feature enabled.

On initialization, it works perfectly, I can set files as distant, they are removed from my disk and I can get them back without any issue.

But as soon I close and launch TNAS PC again (manually or through a reboot), it will download all of my distant files on my computer from the synchronized folder. This resulted in a saturation of my computer's disk space.

I also had files that lost their ability to be setted as distant after some attempts to fix the issue.

[Version]
TerraMaster NAS : F4-424
TerraSync Server : 2.1.506
TerraSync Client : 5.2.506

Steps to reproduce :
- Launch TNAS PC
- Add a new bidirectionnal folder with on-demand enabled
- Set files as distant to remove them from the disk
- Close TNAS PC
- Open TNAS PC
- The files from the folder are downloaded

Attached : Before and after TNAS PC relaunch

[CursaYang]

Hello, please upgrade the TerraSync server version to 2.1.506 first, and then perform the synchronization test.

[Maniform]

Hi, I made a mistake, TerraSync Server is already on version 2.1.506.

[CursaYang]

Hello, please export the debug log according to the schematic diagram, then send it to our technical support email ([email protected]). We will analyze it.Please include the link to this post in the body of the email.

[Maniform]

I sent a mail to the tech support. Thank you.

[Maniform]

Update from tech support : they managed to reproduce the issue and are working on a fix for next update.