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[Help] Editing or overwriting files not possible

Posted: 17 Nov 2025, 16:12
by tomtom
Hello,

On my TNAS with TOS 6.0.783, with encryted volume, it is NOT possible to overwrite some files via SMB-connected clients.
And the worst thing is, that there isn't any error-message or so!

It doesn't matter if the client is Windows or Linux, if it is via file-copying (File-explorer, TotalCommander, RoboCopy on Win or their counterparts on Linux, like Dolphin, Krusader, ...), or if you try it in an Editor directly, e.g. Notepadd++ on Win: If you save the edited file, everything looks like the file was changed, but if you close the file and open it again, you get the old contents.
If you delete the file on the TNAS first and then copy/save it again, than it works.

Has anybody at least a workaround for this, or should i send the device just back?

There a second phenomenon (but just sometimes), where weird characters get added to simple text-files, but didn't check yet which encoding this is or so (as long as the fist issue persists, it makes no sense)

RG,
Tom

Re: [Help] Editing or overwriting files not possible

Posted: 17 Nov 2025, 16:45
by CursaYang
Please generate and download the log report in TOS > Technical Support > Issue Report, then send it to our technical support email ([email protected]). We will analyze it. Please include the link to this post in the body of the email.