[Help] Editing or overwriting files not possible

SMB, NFS, FTP, web file manager and Rsync server.
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tomtom
Posts: 1
Joined: 17 Nov 2025, 15:53
Austria

[Help] Editing or overwriting files not possible

Post by tomtom »

Hello,

On my TNAS with TOS 6.0.783, with encryted volume, it is NOT possible to overwrite some files via SMB-connected clients.
And the worst thing is, that there isn't any error-message or so!

It doesn't matter if the client is Windows or Linux, if it is via file-copying (File-explorer, TotalCommander, RoboCopy on Win or their counterparts on Linux, like Dolphin, Krusader, ...), or if you try it in an Editor directly, e.g. Notepadd++ on Win: If you save the edited file, everything looks like the file was changed, but if you close the file and open it again, you get the old contents.
If you delete the file on the TNAS first and then copy/save it again, than it works.

Has anybody at least a workaround for this, or should i send the device just back?

There a second phenomenon (but just sometimes), where weird characters get added to simple text-files, but didn't check yet which encoding this is or so (as long as the fist issue persists, it makes no sense)

RG,
Tom
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CursaYang
TM Support
Posts: 740
Joined: 06 Jan 2025, 16:34
China

Re: [Help] Editing or overwriting files not possible

Post by CursaYang »

Please generate and download the log report in TOS > Technical Support > Issue Report, then send it to our technical support email ([email protected]). We will analyze it. Please include the link to this post in the body of the email.
To contact our team, please send email to following addresses, remember to replace (at) with @

Technical team: support(at)terra-master.com(for technical support)
Service team: service(at)terra-master.com(for purchasing, return, replacement, RMA service)
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