Hello!
During the verification process on the file management page, we identified the same issue when users utilize the Shift key for multiple file selection. We have planned targeted optimizations and improvements to address this problem in upcoming versions. We sincerely apologize for any inconvenience this may have caused and appreciate your understanding.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)