Due to local public holidays, we can only provide limited services from 1st to 6th October (UTC+8). During this period, unexpected circumstances such as delayed service responses may occur. We sincerely apologise for any inconvenience caused and kindly request your understanding.
The service hours for our official website's Live Chat window will also be adjusted during this period.
China Standard Time
09:00-12:00, 14:00-18:00, 19:00-22:00
Central European Summer Time
03:00-06:00, 08:00-12:00, 13:00-16:00
Eastern Time
21:00-23:59, 02:00-06:00, 07:00-10:00
Pacific Standard Time
18:00-21:00, 23:00-3:00, 04:00-07:00
Notice of Official Live Chat Customer Service Adjustment During TerraMaster's Public Holiday. (Oct 1st-Oct 6th)
Notice of Official Live Chat Customer Service Adjustment During TerraMaster's Public Holiday. (Oct 1st-Oct 6th)
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)