[Help] USB Copy does not recognize home directory

The brand-new USB Copy not only provides common backup features, in order to realize offline backup and defend against threats from external networks.
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anatol
Posts: 5
Joined: 19 Mar 2025, 01:06
Germany

[Help] USB Copy does not recognize home directory

Post by anatol »

Hi,
in TOS, the home directories of individual users are stored in a directory called “homes". When I want to create a task in USB Copy to back up this directory, I can navigate to it, but it is created with “home". As a result, the “homes” directory cannot be found and the data is not backed up. However, the task is marked as completed successfully. How can this be fixed?

TNAS F8 plus
TOS 6.0
USB Copy 2.0.173
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TMlinda
TM Support
Posts: 276
Joined: 13 Jun 2022, 16:57

Re: [Help] USB Copy does not recognize home directory

Post by TMlinda »

anatol wrote: 26 Sep 2025, 22:35
We have verified this issue in our lab and will fix it in the next version.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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