[Help] F2-424 - Cannot Initialize - Not found by network

Initialization of newly purchased TNAS or re-installation of your TNAS
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TurboTom
Posts: 1
Joined: 26 Aug 2025, 05:21
Canada

[Help] F2-424 - Cannot Initialize - Not found by network

Post by TurboTom »

Hi, I'm trying to setup a brand new TerraMaster F2-424.
I installed 2x Seagate IronWolf 4TB drives + 2x WD SD850x NVMe drives.

After connecting the NAS to my network and power, it powers on and beeps once. The 2 HDDs spin up, the lights go green and solid. The network port in the back has a solid orange and flashing green light.

I tried with my PC, my MacBook and my mobile phone using TNAS software (latest). None are able to detect the NAS attached to my network. I uninstalled all 4 drives and tried again. Same issue.

My router is a Google Wifi 6. I have the NAS connected directly to the main unit.

'http://tnas.local' also fails, says the Site Cannot be Reached.

Any ideas?
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Gremlin
Gold Member
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Joined: 02 Dec 2022, 22:31
Great Britain

Re: [Help] F2-424 - Cannot Initialize - Not found by network

Post by Gremlin »

You don't mention installing the TOS operating system. :?: :idea:
F5-221 TOS7.0.1105 - 4x4TB (Ironwolf) Traid
F2-424 TOS7.0.1105 - 2x500GB nvme (P3) Traid, 2x6TB HDD (HGST) Traid
F2-221 TOS7.0.1105 - 1x3TB Ext4, 1x4TB Btrfs
F2-425+ TOS7.0.1105 - 2x500GB nvme (P3) Traid, 2x6TB HDD (EXOS) Traid
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TMzethar
TM Support
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Joined: 27 Oct 2020, 16:43

Re: [Help] F2-424 - Cannot Initialize - Not found by network

Post by TMzethar »

Please start the F2-424 without installing any disk. Pay attention to whether there are three consecutive beeps within 1-3 minutes after the first beep. Before starting, please connect an HDMI display to observe the details of the startup process.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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Worive
Posts: 1
Joined: 06 Jun 2025, 16:54
United States of America

Re: [Help] F2-424 - Cannot Initialize - Not found by network

Post by Worive »

I also had an issue with the Google Wifi router blocking local discovery.
Storage enthusiast | TerraMaster fan | Always tinkering with RAID setups block blast
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CursaYang
TM Support
Posts: 773
Joined: 06 Jan 2025, 16:34
China

Re: [Help] F2-424 - Cannot Initialize - Not found by network

Post by CursaYang »

Hello, could you please describe your issue in detail?

NAS itself does not support WiFi functionality and requires a wireless network card to enable it.
To contact our team, please send email to following addresses, remember to replace (at) with @

Technical team: support(at)terra-master.com(for technical support)
Service team: service(at)terra-master.com(for purchasing, return, replacement, RMA service)
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