HDD Sleep set to 'off' causes issues [SOLVED]

[simpleas0]

When I try to set my HDD Sleep setting to 'off', my drives will become unresponsive and I can't see them in the software. My 8TB Ironwolf will also start to make a sound, beeping indicating that it's turning off and then spinning up again. It does this in a loop indefinitely and I'm not sure what to do. NAS is a F4-212 brand new recently purchased

[GevinKe]

When I try to set my HDD Sleep setting to 'off', my drives will become unresponsive and I can't see them in the software. My 8TB Ironwolf will also start to make a sound, beeping indicating that it's turning off and then spinning up again. It does this in a loop indefinitely and I'm not sure what to do. NAS is a F4-212 brand new recently purchased

Hello, we sincerely apologize for the inconvenience caused.

Could you please let us know your exact TOS version number?
If your TOS version is TOS 5.1.73 or earlier, this issue is known to occur. We recommend upgrading to TOS 6.0.585 for better compatibility and stability.

Upgrade guide: viewtopic.php?t=7888

Before proceeding, please read the release notes carefully to understand the upgrade precautions and potential impacts, ensuring your data remains safe.

If you have any further questions, feel free to contact us. Thank you for your understanding and support!