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[Help] New Drive install

Posted: 24 Jul 2025, 23:52
by bkfootball14
I installed a new HDD in my T6-423 this morning and had it start repairing my RAID. I was replacing a WD Red 4TB with a WD Red 18TB. I have 6 drives in a TRAID set up. Everything seemed normal for the first hour, but now I can no longer connect to my NAS. It can't be found anywhere on my network, it wont even show in my router that it is connected. Is this normal for a RAID repair?

Re: [Help] New Drive install

Posted: 26 Jul 2025, 21:58
by RyanYang
For array repair, this behavior is abnormal. You may try restarting the system and reattempting the repair process.
You can enable Debug mode in TOS Support & Help. If the issue persists, please send the logs to our technical support team for further analysis.