[Help] New Drive install
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bkfootball14
- Posts: 4
- Joined: 24 Jul 2025, 23:47
[Help] New Drive install
I installed a new HDD in my T6-423 this morning and had it start repairing my RAID. I was replacing a WD Red 4TB with a WD Red 18TB. I have 6 drives in a TRAID set up. Everything seemed normal for the first hour, but now I can no longer connect to my NAS. It can't be found anywhere on my network, it wont even show in my router that it is connected. Is this normal for a RAID repair?
Re: [Help] New Drive install
For array repair, this behavior is abnormal. You may try restarting the system and reattempting the repair process.
You can enable Debug mode in TOS Support & Help. If the issue persists, please send the logs to our technical support team for further analysis.
You can enable Debug mode in TOS Support & Help. If the issue persists, please send the logs to our technical support team for further analysis.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement)