When I look at the dashboard, I see a disconnected for WAN. I'm brand new to Terramaster and home NAS. I do not know what next steps are.
Please help
I am posting this from the same network, and I do not see any deny logs on my firewall.
[Help] No Internet but local access works [SOLVED]
[Help] No Internet but local access works [SOLVED]
I just got my F6 424 Max, and I thought it was going well but, while it has local access, it does not see the internet. I discovered this when I tried to pull down apps. I got the error below.
When I look at the dashboard, I see a disconnected for WAN. I'm brand new to Terramaster and home NAS. I do not know what next steps are.
Please help
I am posting this from the same network, and I do not see any deny logs on my firewall.
When I look at the dashboard, I see a disconnected for WAN. I'm brand new to Terramaster and home NAS. I do not know what next steps are.
Please help
I am posting this from the same network, and I do not see any deny logs on my firewall.
Re: [Help] No Internet but local access works
Hi, sorry for the inconvenience, please troubleshoot according to our instruction
viewtopic.php?p=33916
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com(for technical support)
Service team: service(at)terra-master.com(for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com(for technical support)
Service team: service(at)terra-master.com(for purchasing, return, replacement, RMA service)
Re: [Help] No Internet but local access works
OK. I'm an idiot. I had installed this into a newly created VLAN for servers. I forgot to tell DNS to actually service this VLAN. As soon as I did, everything is working as expected. I'll mark this as resolved,