Hi,
The fans on my new unit are not spinning. My drive is overheating! What can I do to fix this, and why would it be acting like that?
I really need this setup as soon as possible!
[Help] F4-212 fans not spinning (overheating)
Re: [Help] F4-212 fans not spinning (overheating)
Even if you adjust the fan operation mode under Control Panel > General Settings > Hardware and Power > Hardware, the fan still does not spin?
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Technical team: support(at)terra-master.com(for technical support)
Service team: service(at)terra-master.com(for purchasing, return, replacement, RMA service)
Re: [Help] F4-212 fans not spinning (overheating)
Yeah. I tried all settings and no dice.
And while I was figuring out why this expensive box wasn't working, my fruit tree got stolen from. Another year without tasting them.
Re: [Help] F4-212 fans not spinning (overheating)
If the fan still fails to rotate after adjusting the mode, it is likely due to a hardware malfunction. You can contact the official online customer service to inquire about relevant after-sales services. Additionally, could you please open the left cover of the product and check if the fan cable has become disconnected or similar issues?
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com(for technical support)
Service team: service(at)terra-master.com(for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com(for technical support)
Service team: service(at)terra-master.com(for purchasing, return, replacement, RMA service)