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[Help] F4-210 will not expand volume

Posted: 18 Jun 2025, 08:36
by atirrell
Hello,

I'm helping my friend add more space to his NAS which I initially set up for him.
It is a F4-210 on version 4.2.40-2203011629 (4.2.44 seems available but no release notes since 4.2.41?)

Initially he was running RAID5 with 4x 6TB drives. He wanted to add a lot of capacity, so we went to the recommended Seagate 20TB drives. One of which was DOA and the replacement Seagate sent ended up being 24TB. But all 4 drives are detected and working fine, and synchronization is complete.

Now that that is all done, I am trying to expand the volume. This appears to be possible.
Image
Here we can see there is available capacity.
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Here I have clicked on the "Max" button to fill the volume.

After this, I click confirm. I see the spinning progress indicator for a moment as if it's doing it, it finishes, and then nothing.
Everything stays the same and the volume does not expand. I've tried it 3 times now and no luck. Not sure what to try next.
We are really hoping to be able to do this in place and not need to recreate the volume/redo his Plex Server.

Re: [Help] F4-210 will not expand volume

Posted: 18 Jun 2025, 18:38
by TMzethar
The volume might be occupied by some service or application, preventing it from being temporarily uninstalled to increase capacity.
Please refer to this guide to release the occupation:
viewtopic.php?t=5955
After releasing the occupation, try expanding the volume again.

Re: [Help] F4-210 will not expand volume

Posted: 10 Jul 2025, 00:49
by atirrell
I followed the instructions to a T.
Shut off all services that you can in the web interface.
Ran the terminal command.
The only response from that was "22524" -- whatever that means.
Image

After this I tried expanding the volume in the web interface and still no change. It doesn't even tell you "Yes I did it" "No I can't do this" -- just a spinning progress ball and no change.

Re: [Help] F4-210 will not expand volume

Posted: 10 Jul 2025, 08:01
by MikeZhang
atirrell wrote: 10 Jul 2025, 00:49
Can you restart NAS try again?

Re: [Help] F4-210 will not expand volume

Posted: 10 Jul 2025, 14:58
by CursaYang
You can use the command 'ps -ef | grep 22542' to see what process or service with process ID 22542 is running and occupying the volume.