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[Help] hetzner multiversion backup  [SOLVED]

Posted: 30 May 2025, 17:08
by pointpc
Hi all.
We are trying to implement multi-version backups on Hetzner via Duple Backup but we are having problems. We have tried both with Rsync and Webdev but without success. We have several synology NAS in production that perform backups on our Hetzner space (subaccount) without any problem using Rsync.
I kindly ask if anyone has configured terramster to do a multiversion backup (not sync) on hetzner.

thanks.

Re: [Help] hetzner multiversion backup

Posted: 30 May 2025, 17:15
by MikeZhang
pointpc wrote: 30 May 2025, 17:08
Hi, please provide your NAS model and TOS version, also attach some screenshot for the issue you mentioned.

Re: [Help] hetzner multiversion backup

Posted: 30 May 2025, 17:49
by pointpc
Sorry for the info. We are testing a F2-424 with TOS 6.0.694
Duple backup in multiversion mode in cloud drive does not have Hetzner as a destination among the options. We tried via hybrid mode --> file server --> rsync and hybrid mode --> file server --> webdav without success. Of course we tested the server and the account on other devices.

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Re: [Help] hetzner multiversion backup

Posted: 30 May 2025, 18:46
by GevinKe
pointpc wrote: 30 May 2025, 17:49 Sorry for the info. We are testing a F2-424 with TOS 6.0.694
Duple backup in multiversion mode in cloud drive does not have Hetzner as a destination among the options. We tried via hybrid mode --> file server --> rsync and hybrid mode --> file server --> webdav without success. Of course we tested the server and the account on other devices.

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Hello! We sincerely apologize for the unsatisfactory experience you've had. May I ask if you are currently logging in via a domain name? If so, please confirm whether port forwarding has been properly set up on the destination side. Additionally, we would like to know which specific application you used for backup when using the Synology NAS.

Re: [Help] hetzner multiversion backup

Posted: 30 May 2025, 18:56
by pointpc
hello and thanks for the support.
There is no domain and we don't need any port forwarding server side.
To backup via synology we use as hyperbackup as per instructions on Hetzner.

https://community.hetzner.com/tutorials ... storagebox

Re: [Help] hetzner multiversion backup

Posted: 30 May 2025, 23:30
by pointpc
hi,
after several attempts we managed to access via duple backup via webdav. We think Rsync is more secure but at the moment we can't make it work. Let's test webdav.....
Thx for support.