[Help] hetzner multiversion backup  [SOLVED]

Duple Backup has powerful backup and restore functions, and is a disaster recovery tool designed to strengthen the data security of TNAS devices.
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pointpc
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Joined: 30 May 2025, 16:53
Italy

[Help] hetzner multiversion backup  [SOLVED]

Post by pointpc »

Hi all.
We are trying to implement multi-version backups on Hetzner via Duple Backup but we are having problems. We have tried both with Rsync and Webdev but without success. We have several synology NAS in production that perform backups on our Hetzner space (subaccount) without any problem using Rsync.
I kindly ask if anyone has configured terramster to do a multiversion backup (not sync) on hetzner.

thanks.
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MikeZhang
TM Support
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Joined: 05 Sep 2023, 22:21

Re: [Help] hetzner multiversion backup

Post by MikeZhang »

pointpc wrote: 30 May 2025, 17:08
Hi, please provide your NAS model and TOS version, also attach some screenshot for the issue you mentioned.
To contact our team, please send email to following addresses, remember to replace (at) with @

Technical team: support(at)terra-master.com(for technical support)
Service team: service(at)terra-master.com(for purchasing, return, replacement, RMA service)
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pointpc
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Joined: 30 May 2025, 16:53
Italy

Re: [Help] hetzner multiversion backup

Post by pointpc »

Sorry for the info. We are testing a F2-424 with TOS 6.0.694
Duple backup in multiversion mode in cloud drive does not have Hetzner as a destination among the options. We tried via hybrid mode --> file server --> rsync and hybrid mode --> file server --> webdav without success. Of course we tested the server and the account on other devices.

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GevinKe
TM Product Manager
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Joined: 08 Dec 2023, 10:27
China

Re: [Help] hetzner multiversion backup

Post by GevinKe »

pointpc wrote: 30 May 2025, 17:49 Sorry for the info. We are testing a F2-424 with TOS 6.0.694
Duple backup in multiversion mode in cloud drive does not have Hetzner as a destination among the options. We tried via hybrid mode --> file server --> rsync and hybrid mode --> file server --> webdav without success. Of course we tested the server and the account on other devices.

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Hello! We sincerely apologize for the unsatisfactory experience you've had. May I ask if you are currently logging in via a domain name? If so, please confirm whether port forwarding has been properly set up on the destination side. Additionally, we would like to know which specific application you used for backup when using the Synology NAS.
To contact our team, please send email to following addresses, remember to replace (at) with @:

Technical team: support(at)terra-master.com(for technical support)
Service team: service(at)terra-master.com(for purchasing, return, replacement, RMA service)
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pointpc
Posts: 4
Joined: 30 May 2025, 16:53
Italy

Re: [Help] hetzner multiversion backup

Post by pointpc »

hello and thanks for the support.
There is no domain and we don't need any port forwarding server side.
To backup via synology we use as hyperbackup as per instructions on Hetzner.

https://community.hetzner.com/tutorials ... storagebox
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pointpc
Posts: 4
Joined: 30 May 2025, 16:53
Italy

Re: [Help] hetzner multiversion backup

Post by pointpc »

hi,
after several attempts we managed to access via duple backup via webdav. We think Rsync is more secure but at the moment we can't make it work. Let's test webdav.....
Thx for support.
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