[Help] UPDATE CHECK FAILED

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xyzzzzz
Posts: 1
Joined: 03 May 2025, 18:56
Philippines

[Help] UPDATE CHECK FAILED

Post by xyzzzzz »

I am encountering this issue again regarding my device. (see image attached)
I have previously encountered this issue when I was about to check for updates for my F2-423 and the only solution I thought of was to reset it and initialize the device again.
I have no idea what's causing this problem.
Hope someone helps.

Thanks!

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TMnight
TM Support
Posts: 181
Joined: 30 Sep 2022, 16:40

Re: [Help] UPDATE CHECK FAILED

Post by TMnight »

xyzzzzz wrote: 03 May 2025, 19:06
It seems that the problem is because the NAS has no WAN connection. I have replied to you via email. Is the problem solved now?
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com(for technical support)
Service team: service(at)terra-master.com(for purchasing, return, replacement, RMA service)
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