[Help] Insufficient memory to complete this operation  [SOLVED]

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sf01ghost
Posts: 2
Joined: 01 May 2025, 00:11
Spain

[Help] Insufficient memory to complete this operation

Post by sf01ghost »

Hello there.

I've just got a Terramaster F4-212 NAS with TOS version 5.1.73-00078.

The installation went all right, setting it up as a RAID1, with two 4TB HDD making a "volume1", and two 2TB HDD making a "volume2".
At first it all worked well, having an admin user for both volumes, and, lets say, "user1" for "volume1" and "user2" for "volume2".

"user2" with "volume2" works just fine.

But "user1" with "volume1" just started to give me a strange error when transferring files through Windows 10 (it doesn't if I do it through the web browser with TOS). Randomly, but like the 90% of the time, when transferring files from the computer to the NAS, I get this error message:

(I translated it if it helps)
Image

- "volume1" is at 41% capacity: used capacity 1.51TB from a total capacity of 3.63TB.
- RAM memory of the NAS is at a stable 25.03% as normal.

I tryed restarting both the computer and the NAS, and I have also cleaned the "SMB cache" from the TOS menu, if it could do something, but it didn't.
I don't know, at first it worked well.

If you guys could help me out, I would really appreciate it.
Thank you in advance.

Mike
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TMeric
TM Product Manager
Posts: 227
Joined: 03 Jul 2023, 11:01

Re: [Help] Insufficient memory to complete this operation

Post by TMeric »

It is recommended that you upgrade to TOS 6 to check if these issues still persist. TOS 6 has fixed many existing problems in TOS 5. The TOS 6 Beta version applicable to the 212 series has been released on the forum.
To contact our team, please send email to following addresses, remember to replace (at) with @:

Technical team: support(at)terra-master.com(for technical support)
Service team: service(at)terra-master.com(for purchasing, return, replacement, RMA service)
User avatar
sf01ghost
Posts: 2
Joined: 01 May 2025, 00:11
Spain

Re: [Help] Insufficient memory to complete this operation  [SOLVED]

Post by sf01ghost »

Thank you TMeric, I'll let you know as soon as I update.
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