[Share] New F4-424 Pro can not be initialized because no TOS6 download package available

Initialization of newly purchased TNAS or re-installation of your TNAS
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Aroddo
Posts: 6
Joined: 30 Mar 2025, 01:47
Germany

[Share] New F4-424 Pro can not be initialized because no TOS6 download package available

Post by Aroddo »

Automatic online initialisation failed.
Manual initialisation failed because minimum version required is TOS v6 and the download page only has v5.

https://support.terra-master.com/downlo ... -424%20Pro
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So I went to the F4-424 Max page, and yup, the snobby Max owners get the privilege of TOS6, which seemingly works with the Pro version, too.
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TMtina
TM Support
Posts: 245
Joined: 01 Nov 2022, 18:00

Re: [Share] New F4-424 Pro can not be initialized because no TOS6 download package available

Post by TMtina »

We recommend downloading the TOS 6 installation package from the F4-424 Max model page to perform manual initialization, as version information on some device pages may not be fully updated yet.
To contact our team, please send email to following addresses, remember to replace (at) with @:

Technical team: support(at)terra-master.com(for technical support)
Service team: service(at)terra-master.com(for purchasing, return, replacement, RMA service)
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