[Help] RSynch Not Working

[danno10000]

Not a big techie Here. F4-424 running TOS 6.0.650. Had Rsynch Server working prior to this version. Now, it appears it is not be enabled, but if I enter the connection details I can not APPLY the changes to enable it. RSynch Server is installed on another Terramaster NAS running TOS 5.1.131 and works fine.

[RyanYang]

First, please check your network connection. When you can't click the application, do you see any red warning boxes appearing?

[danno10000]

Thanks. Network connection is fine, both LAN ports are connected. I have the F4-424 showing in my Chrome Browser and I can open the File Manager and navigate to the folders I want to make available for RSynch. When I go to the F4-424 File Server and the Rsynch Server tab, and check the "Enable Rsynch Server" box, it checks OK. Then I enter Port 873, and I very quickly see a message that "873 has been occupied", and then I enter my UserName and Password. But the apply box at the bottom right remains greyed out, it does not change color, and if I click it, I get the circle/slash icon. I have the Authorized Directory listed that I wish to access.

UPDATE: My system must be unstable. I was running PLEX and EMBY and when I disabled EMBY, PLEX disappeared from my desktop and can not be enabled. On the 5th attempt at installing/uninstalling PLEX it worked.

[IrisLi]

Hello, you can go to Control Panel -> System Information -> Port tab to check if port 873 is occupied.
After changing the port, check if you can successfully start the Rsync server.
You can also access the NAS via All Apps -> Terminal
enter:

Code: Select all

systemctl restart rsync.service

to restart the service.

[danno10000]

Under Control Panel > System Information > Port tab, Listening Port shows 873 and Services/Applications shows Rsynch.
Under Control Panel > Processes, rsynch is running under my name, and using 0.03% of memory.
Under Control Panel > Service > Services Status, THE PAGE IS BLANK.
Under Control Panel > Service > Service Resource Occupation, Rsynch is only using Memory at 2.30KB.
Under Control Panel > System Info > System Log > SSH, the page is blank.

I can't restart the Rsynch service because it doesn't matter if I check the Enable Rsynch Server box, the Apply button remains greyed out.
I have rebooted thr NAS multiple times, and nothing changes. I have ensured all my Setting are similar on the F4-424 and my F4-220 that is running TOS 5.1.131, except as noted below.

BUT I DO NOTICE THAT ON THE F4-220, THE SERVICE STATUS PAGE IS FILLED WITH SERVICES RUNNING AND ONE OF THEM IS RSYNCH. As mentioned above, on the F4-424, this page is blank.

I can also goto Applications > Terminal. I have copied and pasted the instruction. However, I still can't enable Rsynch even after rebooting the F4-424.

[TMtina]

Under Control Panel > System Information > Port tab, Listening Port shows 873 and Services/Applications shows Rsynch.
Under Control Panel > Processes, rsynch is running under my name, and using 0.03% of memory.
Under Control Panel > Service > Services Status, THE PAGE IS BLANK.
Under Control Panel > Service > Service Resource Occupation, Rsynch is only using Memory at 2.30KB.
Under Control Panel > System Info > System Log > SSH, the page is blank.

I can't restart the Rsynch service because it doesn't matter if I check the Enable Rsynch Server box, the Apply button remains greyed out.
I have rebooted thr NAS multiple times, and nothing changes. I have ensured all my Setting are similar on the F4-424 and my F4-220 that is running TOS 5.1.131, except as noted below.

BUT I DO NOTICE THAT ON THE F4-220, THE SERVICE STATUS PAGE IS FILLED WITH SERVICES RUNNING AND ONE OF THEM IS RSYNCH. As mentioned above, on the F4-424, this page is blank.

I can also goto Applications > Terminal. I have copied and pasted the instruction. However, I still can't enable Rsynch even after rebooting the F4-424.

Hello, in order to ensure that the problem is solved efficiently, please contact the online customer service on our official website to make an appointment for an engineer to carry out remote diagnosis for you.

[danno10000]

Thanks for the offer of assistance. I will wait for the next TOS update instead. I don't feel comfortable with remote diagnosis.

[danno10000]

Still not working after update to 6.0.685 so I have requested remote assistance. Otherwise, everything else is working fine.

[TMLila]

Still not working after update to 6.0.685 so I have requested remote assistance. Otherwise, everything else is working fine.

Hi!To schedule a remote session with our engineers, please contact our customer service through the official website. Kindly provide:
1. Remote Tool ID
2. Verification Code
Our support hours are:
Monday to Friday, UTC+8
9:30 AM - 11:30 AM
2:00 PM - 5:00 PM

[Gremlin]

Still not working after update to 6.0.685 so I have requested remote assistance. Otherwise, everything else is working fine.

Can you confirm version and applicable device?
I'm no expert on the ins-&-outs of rsync but I have a thought (occasionally)....
Are you trying to run rsync server on both devices?
If you are transferring data on Machine A to Machine B, you only need to run rsync server on Machine B. Run rsync Backup tasks on machine A to send the data.
If you run rsync server on both devices, with the same port set, MAYBE that is triggering the "Port occupied" response.
Alternatively, if you are using ssh within rsync MAYBE it is the ssh port that is "occupied".
Don't know if you are aware, but the rsync server "user" does not have to be a user registered on either nas device. It can be any arbitrary user name/password provided the rsync backup process uses the same name/password combination.