[Help] Newly purchased F6-424 Max won't start

Discuss, seek assistance, and report issues related to hardware components, such as hardware platforms, memory, network ports, power supplies, UPS systems, and so on.
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xmetalmax
Posts: 1
Joined: 27 Feb 2025, 17:06
Germany

[Help] Newly purchased F6-424 Max won't start

Post by xmetalmax »

Hi everybody

My newly purchased F6-424 Max don't start. Only the fans are spinning. no beep no light or anything.
Can someone please help me?
I installed nothing, no hdd, no ssd and no other ram
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TMzethar
TM Support
Posts: 2827
Joined: 27 Oct 2020, 16:43

Re: [Help] Newly purchased F6-424 Max won't start

Post by TMzethar »

Based on your description, it is very likely a hardware issue. If you are certain that you are using the original power adapter and there are no power supply issues, you can record a video showing the problem and send it to [email protected].
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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