TerraMaster Forum

I launched it, it reported that there is a new version, okay, I downloaded it, it was very slow and I had to download the file myself, the file was downloaded to the network NAS drive, installation from the network drive is impossible, although for most Progams it runs normally from the network NAS drive.
Launched the installer, updated, launched the program again a window with a proposal to update. Closed the program. Launched the installation again, it did not help at all, I do not know where it was installed and what it updated, but it thinks that it was not updated.




macOS 15.3.1 (24D70)
The old version is launched from the Programs folder.
And the file /Applications/TNAS PC.app/Contents/MacOS/TNASPC is old. What did I update twice?

https://www.virustotal.com/gui/file/b14 ... 60/details

We have reproduced a similar issue and are currently investigating and resolving it.
Please download the latest installation package on the TNAS PC app, uninstall the existing TNAS PC app, and complete the fresh installation using the new package.

TMzethar wrote: ↑14 Feb 2025, 14:11 We have reproduced a similar issue and are currently investigating and resolving it.
Please download the latest installation package on the TNAS PC app, uninstall the existing TNAS PC app, and complete the fresh installation using the new package.

I did this and it updated.
Now it says that the current version is the latest.

What's interesting is that the Surveillance Manager icon opens two web interface pages, the main one and Surveillance. It's probably intended that Surveillance should open inside the main page, like TerraSearsh, but it can't do that.

/tos/#/desktop
/Surveillance/#/

FYI. I had the same issue on MacOS 11.7.10 x86. Tried deleting and redownloading package from https://download3.terra-master.com/Apps ... .2.072.pkg

After launching the app and going to settings, it shows version 5.2.072 and I don't get the "newer version available" error. However, if I go to the file menu "About TNAS PC" the popup shows as version 5.1.72

AES wrote: ↑15 Feb 2025, 03:17 What's interesting is that the Surveillance Manager icon opens two web interface pages, the main one and Surveillance. It's probably intended that Surveillance should open inside the main page, like TerraSearsh, but it can't do that.

/tos/#/desktop
/Surveillance/#/

Regarding the issue you mentioned about the "Surveillance Manager icon opening two Web interface pages," this is done for system security and usability considerations. We will also take into account the request you mentioned. Thank you for your feedback.

drewman141 wrote: ↑01 Mar 2025, 02:30

Please refer to the version displayed in the settings module within the app as the main application version. The version you see in "About TNAS PC" can be understood as the development version number.

The update file is not downloaded.

https://download3.terra-master.com/Apps ... .2.137.pkg

AES wrote: ↑07 May 2025, 05:33

嗨，AES。关于您的情况，请与技术支持电子邮件或 LiveChat 保持沟通。

I don't understand the point of this forum. But I clearly understand that your company is in complete disarray and chaos in the direction of software development.