S.M.A.R.T. is currently unavailable for this drive

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DAK58
Posts: 1
Joined: 28 Jan 2025, 19:53
Great Britain

S.M.A.R.T. is currently unavailable for this drive

Post by DAK58 »

After setting up my F4-212, I ran a quick SMART test. All drives tested OK.

The NAS has been running fine, but I decided to run an Extended SMART test to make sure there were absolutely no issues.

The log said that the SMART scan had failed. I received an email comtaining JASON data for each disc. The log said that the check had failed.

I then tried to rerun the scan. The log now says that SMART is currently unavailable for each disc.

Does anyone have any ideas what to do?

Thanks,
David
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TMzethar
TM Support
Posts: 2819
Joined: 27 Oct 2020, 16:43

Re: S.M.A.R.T. is currently unavailable for this drive

Post by TMzethar »

This may be a connection issue or a disk problem
Is it useful to restart or replace the slot?
If your PC has a SATA interface, you can try checking it through the PC If it is a disk issue, SMART cannot be used even on a PC
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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