F424Max Cant delete (format) Volume

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fr3sh
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Joined: 09 Jan 2025, 03:39
Poland

F424Max Cant delete (format) Volume

Post by fr3sh »

How to delete (format) a volume. I have a message:

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I have all aditional aplication uninstaled.
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TMroy
TM Support
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Re: F424Max Cant delete (format) Volume

Post by TMroy »

did you follow the tips and all failed?
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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fr3sh
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Poland

Re: F424Max Cant delete (format) Volume

Post by fr3sh »

TMroy wrote: ↑23 Jan 2025, 14:24 did you follow the tips and all failed?
Maybe for you they are tips but for me the first point is not clear. All aplication I have uninstaled.
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GevinKe
TM Product Manager
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Re: F424Max Cant delete (format) Volume

Post by GevinKe »

fr3sh wrote: ↑24 Jan 2025, 00:03
TMroy wrote: ↑23 Jan 2025, 14:24 did you follow the tips and all failed?
Maybe for you they are tips but for me the first point is not clear. All aplication I have uninstaled.
Hello! The first requirement is to disable the debug mode in technical support, and follow the prompts to turn off file services, applications, and media indexing features. Afterward, restart the device and try the deletion operation again.

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To contact our team, please send email to following addresses, remember to replace (at) with @:

Technical team: support(at)terra-master.com(for technical support)
Service team: service(at)terra-master.com(for purchasing, return, replacement, RMA service)
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fr3sh
Posts: 26
Joined: 09 Jan 2025, 03:39
Poland

Re: F424Max Cant delete (format) Volume

Post by fr3sh »

TMgevin wrote: ↑24 Jan 2025, 21:30
fr3sh wrote: ↑24 Jan 2025, 00:03
TMroy wrote: ↑23 Jan 2025, 14:24 did you follow the tips and all failed?
Maybe for you they are tips but for me the first point is not clear. All aplication I have uninstaled.
Hello! The first requirement is to disable the debug mode in technical support, and follow the prompts to turn off file services, applications, and media indexing features. Afterward, restart the device and try the deletion operation again.

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Now works. But there is another question after delete and create new volume there is already 2GB used space after creation :( why is that?

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TMnick
TM Product Manager
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China

Re: F424Max Cant delete (format) Volume

Post by TMnick »

fr3sh wrote: ↑25 Jan 2025, 00:33
This space is reserved for storing metadata in the file system.
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fr3sh
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Poland

Re: F424Max Cant delete (format) Volume

Post by fr3sh »

TMnick wrote: ↑25 Jan 2025, 10:46
fr3sh wrote: ↑25 Jan 2025, 00:33
This space is reserved for storing metadata in the file system.
Thank you got it
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